Frequently asked questions

Eazilee is a free platform that helps people find assistive technology that actually works. We combine AI-powered search with real experiences from real people to help you explore your options — whether you're looking for yourself, supporting someone you care for, or recommending tools as a professional.

Yes — Eazilee is completely free to use. No account, no sign up, no credit card. Just describe what you're trying to do and we'll help you find relevant tools.

Eazilee is for anyone exploring assistive technology — people with disability or health conditions, family members and carers, occupational therapists, physiotherapists, support coordinators, teachers and educators, and aged care workers.

Yes — we're based in Melbourne, Australia. Our platform is designed for a global audience but we have a particular focus on the Australian market and NDIS context.

When you describe your challenge or goal in plain language, Eazilee searches our database of 400+ assistive technology tools and matches them to your situation. We look at the activities you want to do, the challenges you're facing, and what has worked for people in similar situations.

Our AI helps interpret your search — so “I want to get back to cooking after my stroke” works just as well as searching for “adaptive kitchen equipment.”

No — Eazilee provides information to help you explore your options. It is not medical advice and should not replace consultation with a qualified health professional such as an occupational therapist. Always seek professional advice before making decisions about assistive technology, especially for mobility, safety or medical equipment.

We currently have 400+ assistive technology tools across 10 life domains. We're adding new tools regularly — both through our own research and through community contributions.

Absolutely — we'd love to hear about tools we've missed. When you use the Share your story feature and mention a tool we don't have, we'll add it to our database. You can also email us at hello@eazilee.com with suggestions.

Click Share your story anywhere on the site. You can describe which tool you use, what worked, what didn't, and any tips for getting started. It takes about 2 minutes and you don't need to create an account.

No — your display name is completely optional. You can share anonymously or use just your first name. We never publish your email address or any identifying information.

The most helpful experiences include:

• Which tool you use and for what purpose
• What worked well and made a difference
• Any limitations or things that didn't work
• Practical tips for getting started
• Roughly how long you've been using it

You don't need to share your diagnosis or any personal health information.

Yes — if you can't find the tool in our directory just type the name and we'll add it. Your experience will help others discover tools they might not have found otherwise.

Eazilee can help you quickly explore AT options for clients, find tools you might not have considered, and share recommendations easily. Each tool page has a “Share with client” button that copies a ready-to-send message, and a “Download summary” option for your records.

We're building dedicated professional features — if you'd like to be involved in shaping these, email hello@eazilee.com.

We work hard to keep our tool information accurate and up to date. All tools are verified against manufacturer information before being added. Community experiences reflect the personal views of contributors and are moderated for quality.

That said, assistive technology is a fast-moving field and information can change. Always verify pricing, availability and specifications directly with the manufacturer before recommending to clients.

On any tool page click “Suggest an edit” in the professional panel, or email us at hello@eazilee.com with the tool name and what needs correcting. We aim to review corrections within 5 business days.